Agent Onboarding · eXp Realty

eXp Realty
Agent Onboarding

Eight self-paced modules with Jon Hyatt: technology, Fair Housing fundamentals, NEPQ sales, lead generation, the transaction process and mentorship, ending with a final assessment and certificate.

With Jon Hyatt · Team Leader & Mentor · eXp Realty
Active team50+Agents in the network
Modules8Self-paced
Virtual office24/7eXp World access
CertificateYesOn completion
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Module 1 of 8

Welcome to eXp Realty

Meet Jon Hyatt and learn about the team's mission.

eXp Realty agent onboarding
Welcome video with Jon HyattVideo coming soon. Watch it to complete this module.

Our vision

To empower agents with the best technology, training and business opportunities in the industry. Jon Hyatt's team focuses on “high-ticket” skills and long-term wealth building, including education on eXp's revenue share and stock programs.

Your role

As a new agent, you are the front-line ambassador of our brand. Your growth is our priority. You'll have access to world-class coaching and a support network that never sleeps.

Revenue share and stock programs are governed by eXp's current plan documents. Participation and results vary, and no earnings are guaranteed.

Module 2 of 8

Technology & virtual platform

The tools that power your real estate business. Make sure you have login access to each one, and check them off as you verify.

This module completes automatically when all six are checked.

Module 3 of 8

Real estate fundamentals

Legal requirements and Fair Housing compliance.

Fair Housing focusCompliance with Fair Housing laws is non-negotiable. Discriminatory practices, steering or redlining will result in immediate termination and legal action. Always treat every client with equal professionalism and care.

Documentation

  • Independent Contractor Agreement (ICA)
  • W-9 and ACH setup
  • E&O insurance acknowledgment
  • State-specific disclosure forms

Compliance check

Which of the following is a direct violation of the Fair Housing Act?

Module 4 of 8

NEPQ sales training

Neuro-Emotional Persuasion Questioning. Jon Hyatt's team moves away from old-school “pushy” sales: we don't pitch, we help people solve problems through strategic questioning.

1

Connecting questions

Build rapport and lower the client's guard.

2

Situation questions

Understand where they are right now.

3

Problem questions

Identify the gap between reality and goals.

4

Solution questions

Help the client visualize the “bridge.”

5

Consequence questions

What happens if they do nothing?

Scenario practice

A prospect says they aren't ready to sell for 6 months because they want to “wait for the market.” Which NEPQ question would you use to explore the consequences of waiting?

Module 5 of 8

Lead gen & marketing

Build your brand and fill your pipeline.

Social media presence

Optimize your Instagram, Facebook and LinkedIn. Jon Hyatt's team provides templates for daily posting.

Database (SOI)

Upload your sphere of influence to kvCORE and start an automated “Smart Campaign.”

Video content

Video is the #1 way to build trust. Aim for 3 reels/shorts per week on market updates.

Your first 30-day goals

Check these off as you complete them in your first month.

Module 6 of 8

Transaction process

From the first hello to the closing table.

1Lead capture
2Consultation
3Agreement
4Showing / listing
5Under contract
6Closing
Crucial deadline: SkySlopeEvery contract must be uploaded to SkySlope within 48 hours of being fully executed. This is how you get paid and how the brokerage stays compliant.
Module 7 of 8

Mentorship & support

You are in business for yourself, but not by yourself.

Jon Hyatt

Jon Hyatt

Team leader & mentor

“My goal is to see you succeed. We have weekly mastermind calls, 1-on-1 coaching sessions, and a private Slack channel for real-time deal support.”

Support channels

  • Team Slack: #deal-support
  • Tuesday masterminds @ 10 AM ET
  • eXp World Concierge (general help)
Module 8 of 8

Final assessment

Show your understanding of the eXp Realty ecosystem and the team's protocols to unlock your certificate.

1. What is the primary purpose of the NEPQ framework?

2. Fair Housing laws prohibit discrimination based on which of the following?

3. Where must all contracts be uploaded for compliance and payment?

Jon HyattREO certified
Questions?

You're in business for yourself, not by yourself.

Reach out any time during onboarding, or book a 1-on-1 coaching session.

Book a time with JonCall (207) 962-2213
(207) 962-2213 info@jonhyattbroker.com 263 State St #36, Bangor, ME 04401

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